Online
Reservation
Reservation flow
STEP1 User Registration
User registration is needed to reserve online.
Depending on the email reception settings, you may not receive the email from us, so please set so that you can receive emails from our domain “@tqf.co.jp”.
STEP2 Reservation Start Date
From 9:00AM of the same day two months before boarding
*If the reservation start date falls on Saturdays, Sundays, national holidays, our company’s holidays, or if there is no applicable day, the next business day will be the reservation start date.
*Even if you are making a round trip, if the reservation for the return trip has not started, you cannot reserve for the return trip at that time. Please reserve separately.
Mandatory Information
- Name / sex / age of all passengers
- Phone number / postal code of a representative
-
If you have a car: number plate / car length (cm) / bicycle displacement (cc)
*Please check in advance by car verification.
STEP3 Payment
Convenience store
Bank ATM
Credit card
Payment Deadline
| Reservation day | Payment deadline |
|---|---|
| Until 4 days before the boarding date | In 3 days including the reservation day |
| 3 days~2 days before the boarding date | Until 2 days before the boarding date |
| The day before or on the boarding date | Until 8 hours before departure (Credit card payment only) |
*Reservations will be automatically cancelled after the payment deadline.
*Refund fee will be charged for cancels after the settlement.
*If you need a receipt issued by our company, please come by at the terminal window before boarding.
STEP4 Reservation Completed
“E-ticket customer copy” (electronic boarding pass) will be issued after settlement.
The two-dimensional bar code of the “e-ticket customer copy” can also be your room key.
If you print out or download the “e-ticket customer copy” in advance, you do not need to go through boarding procedure at the window.
The two-dimensional bar code of the “e-ticket customer copy” is needed when you embark/disembark.
About Embarkation / Disembarkation
Please arrive at the ferry terminal 60 minutes before the departure.
(90 minutes before during Golden Week, summer vacation, year-end and New Year holidays)
SHK Group
