How to Use
Tokyo Kyusyu Ferry

Reserve

Reservation starts at 9:00am on the same day 2 months before boarding date.

* If the reservation start date falls on Saturdays, Sundays, national holidays, our company’s holidays, or if there is no applicable day, the next business day will be the reservation start date.
* Even for a round trip, reservations of each way will start on different days.

Please choose from the following two reservation methods.

Internet

Phone/Counter

Access to Ferry Terminal

Please arrive at each ferry terminal 60 minutes before departing time.
(Please come 90 minutes before departure time during Golden Week, summer vacation, and year-end and New Year holidays.)

Access to each terminal

Boarding Procedure

Customers with an "e-ticket customer copy"

You don’t need to go through boarding procedure at the counter.
Please wait until boarding starts.
You can board with two-dimensional bar code of “e-ticket customer copy” on your smartphone.
(In this case, you don’t need to go through boarding procedure at the counter.)

If you reserved and settled on the Internet: How to get “e-ticket customer copy”
If you reserved and settled by phone: How to get “e-ticket customer copy”

Customers who do not have an "e-ticket customer copy"

You need to go through boarding procedure at the counter.
You can get “e-ticket customer copy” there.

Types of
"e-ticket customer copy"

When you take Tourist S / State / Deluxe,
two-dimensional bar code of “e-ticket customer copy” is your room key.
(The room key is valid only during the voyage.)

Passengers who need to go through boarding procedure at the counter

*If you fall under any of the followings, please take a ticket at the counter.

If you settled at a travel agency → Please submit a coupon.
If you have a pet → Please write a transportation application form at the counter.
In case you changed your reservation after the settlement and need a refund.
In case you use a discount which needs a certificate

*To use a student discount
　→Please show your Student ID.
*To use a physically handicapped / intellectually handicapped / mentally handicapped discount
　→Please show your physically handicapped / intellectually handicapped / mentally handicapped ID.

We give you an “e-ticket customer copy” after the procedure.

*In case you have round trip reservations, please complete the procedure for both ways at the counter of the outbound port of embarkation.

Please show your “e-ticket customer copy” to our staff when you embark / disembark.

*If you board by car, please make sure not to leave your “e-ticket customer copy” in your car.

Embarkation